Eight years in our original Chambana storefront - hard to believe!
My first born, haha, is turning eight in a couple months and has evolved. It’s so crazy to say but before having kids of my own Fira was and still is my baby. In order for Fira to continue to blossom and properly serve a rapidly growing customer base we’ve got to do what’s best for it and the customer experience as a whole. With that being said we are moving within the next week to a warehouse/studio space off of Neil street. We’ve outgrown our current space and as digital sales continue to expand we have to change our physical footprint to match the need and new focus.
You know where to find us though! You’ll find my girls and I over your morning coffee break on our Facebook Live shopping feed. You’ll find us even more intimately bringing you the inside scoop in our Insiders group. You’ll find us on Instagram & TikTok inspiring you with styled looks and trends. You’ll find us in our stories where you’ll get to know us even better. We can’t wait to do more! This change will allow us to do that. Fira has always been about the interaction with customers and you all inspire us to continue to find new ways to connect with you.
We love your comments, messages, tags, shares, live conversations, DM’s, emails & phone calls. We hope to continue to develop our live video to connect with customers in a way we never would have otherwise. We’re connecting with people over video that feel like our best girlfriends we’ve never met in person. Technology is allowing connections to happen all over the world that feel as real as standing in our shop. We’re doubling down on this…this is where we’re going. It’s about the full customer experience for us, it’s never been about just a transaction. Our physical space changes, but this doesn’t define Fira Boutique. Fira is about the community and women bonding over a love of shared fashion. So, you already know how to find us. Our storefront is in your pocket.
We will however continue offering local pickup and hours for local pickup are TBA shortly. For locals, you’ll still be able to come by and be handed your order from a smiling face. We also plan to offer a drop box where customers can conveniently drop their returns in as well.
With almost all of our sales coming from digital platforms and our site we are going all in to improve the digital experience for our customers. This next week is a big one as we say goodbye to a space where we met so many of our beloved customers! For our local customers, we hope that you understand why we must take the leap and switch things up a bit! Our goal is to still maintain our presence within the Champaign and surrounding community with periodic warehouse events and planned pop-ups.
We can’t wait to focus our energy to improve the digital experience and make it even better for you, our customers, the people who allow us to do what we love to do each and every day.
Our phone number is still 217-954-0775
Our customer service email is still firstname.lastname@example.org
Our main source of customer service is through Messenger. Reach out to us here for the best service!
Our Instagram is @firaboutique
Our Facebook is facebook.com/firaboutique
Our private FB group is facebook.com/groups/firaboutiqueinsiders
Our new address will be across from Triptych Brewery in the back of:
1800 Woodfield Drive
Savoy, IL 61874
We will have our final weekend in our current store at Gregory Place in Campustown this coming weekend where we are hosting a Fall Preview shopping event and fixture sale. This is a moving sale of sorts, items used in the storefront will be priced and tagged. Props, decor, chandeliers, tables, mirrors, etc. Please come out Friday & Saturday where we will have it setup for the moving sale. And what would a Fira party be without Champagne!
Cheers as always!